We are here to help! It is our top priority that our BXB customers are completely satisfied with their purchase.

Returns are accepted within 14 days from product delivery for an exchange or store credit. All returns must be in original condition, unworn and with tags attached. Please ensure the product is packaged safely, we cannot accept damaged returns. Shipping fees are non-refundable.

Return shipping costs are the responsibility of the customer. Once we have received your return item, an exchange or store credit gift card will be processed free of charge.

All sale and flash sale promo merchandise and Betty Boxes are Final Sale. No returns or exchanges are accepted on sale products.

Please contact info@bettyxbow.com to initiate an exchange or return for store credit.