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We are here to help! Your satisfaction is our top priority at Betty x Bow.

Return Policy:

  • Eligibility: Returns are accepted within 14 days of delivery for an exchange or store credit. Items must be in original condition, unworn, with tags attached.
  • Packaging: Please ensure the product is packaged securely; we cannot accept damaged returns.
  • Shipping Fees: These are non-refundable.
  • Return Shipping: Customers are responsible for return shipping costs.

Once we receive your return, we will process your exchange or store credit gift card at no additional cost.

Final Sale Items:

  • All sale and flash sale promo merchandise, including Betty Boxes, are final sale. No returns or exchanges are accepted for these items.

To initiate a return or exchange for store credit, please contact us at